ISP Management Software
Deploy ALT Radius ISP CRM with Built-in RADIUS & APIs
The only ISP CRM with a free self-hosted trial. Get billing, RADIUS, CRM, and subscriber management running on
your server in under 5 minutes. No strings attached.
Live Demo
No credit card required · Get your 30-days free trial
Trusted by 500+ ISPs in 15+ countries
Try It Before You Buy It
Explore the full admin panel and subscriber portal — no setup, no registration, completely free
Admin Panel
Full ISP management dashboard
Subscriber Portal
Self-service client dashboard
Try ALTRadius in Your Real Network Environment —
Free for 30 Days
Install it on your server, connect your MikroTik routers, add real subscribers, and experience the full power
of ALTRadius before you commit. No credit card. No strings attached.
30-Day Free Trial
Explore Full ISP CRM Capabilities Free for 30 Days
500 customer Limit
Manage up to 500 real subscribers during the trial — more than enough for a thorough evaluation
Full Feature Access
Complete access to every module for testing
Live work with Network
Software is trustworthy to operate on live network routers
5 Minutes installation
Ubuntu 24.04 LTS- 4GB RAM
- 2 CPU Cores
- 50 GB SSD
- Static IP
- Root Access
Read Full Installation Guide
Multi-Tier User Structure
A complete hierarchy from Super Admin down to individual agents and staff members
Super Admin
Full platform control,
Manages all ISPs
Multiple ISPs
Each ISP operates
independently
Multiple Branches
Each branch = a Sub-ISP
with separate management
Multiple Admins
Branch-level administrators
& managers
Multiple Senior Partners
(AKA Resellers)
Own panel, balance, and
subscriber management
Branch's Staff
Role-based staff with
custom access
Partners
(AKA Sub-Resellers)
Senior Partner's Staff
Partner's Staff
Agents
(Retailers)
Agent's Staff
Granular Roles & Permissions
8 user types, 20+ modules, 395 individual permissions — control exactly who can see, create, edit, or
delete anything in the system
Branch
Full system control
Staff
Branch's team members
Senior Partner
Main distributor
Partner
Secondary distributor
Agent
Direct seller
Senior Partner's Staff
Works under Senior Partner
Partner's Staff
Works under Partner
Agent Staff
Works under Agent
Permission Modules
Each module has individual action-level permissions — view, create, edit, delete
Subscribers
58 Permissions
Accounting
23 Permissions
User & Senior Partmers
22 Permissions
Inventory
22 Permissions
Network / NAS
13 Permissions
Settings
13 Permissions
Tickets
10 Permissions
SMS & Email
20 Permissions
Voucher & Prepaid
18 Permissions
Area & Branch
17 Permissions
Dashboard
8 Permissions
OLT /ONU
12 Permissions
Steps to Follow
Follow the steps as shown below
Create a Role
Define a role name and select user
type — Branch, Staff, Senior Partner, Staff,
or any level in the hierarchy.
Set Permissions
Toggle individual permissions per
module — choose who can view,
add, edit, delete, or export each
feature.
Assign to Users
Assign roles to staff or Senior Partners —
they instantly get only the access
you defined, nothing more.
How RADIUS Communication Works
Real-time authentication, accounting, and authorization between your routers and Alt Radius
Authentication & Accounting
Router initiates —ALT Radius responds
MikroTik / Cisco
NAS / Router
ALT Radius
RADIUS + CRM Server
Router sends Interim Accounting every 5 minutes — ALT Radius tracks data usage, session time, and bandwidth in real time.
Authentication & Accounting
Router initiates —ALT Radius responds
ALT Radius
Automation Engine
MikroTik / Cisco
NAS / Router
Automated: When a subscriber expires, exceeds data quota, or changes plan — Alt Radius instantly sends a CoA to disconnect or update bandwidth on the router. Zero manual intervention.
Works with 50+ router vendors including
Multi-Tier Pricing & Profit Flow
Real-time authentication, accounting, and authorization between your routers and Alt Radius
Admin Panel
Full ISP management dashboard
Subscriber Portal
Self-service client dashboard
Admin Panel
Full ISP management dashboard
Branch
Base Price: $10
- Sets base price for the package
- Assigns to Senior Partner with price + profit
Senior Partner
$10 + $2 = $12
- Receives package at $10
- Adds $2 profit margin
- Assigns to Partner at $12
Partner
$12 + $2 = $14
- Receives package at $12
- Adds $2 profit margin
- Assigns to Agent at $14
Agent
$14 + $2 = $16
- Receives package at $14
- Adds $2 profit margin
- Sells to Customer at $16
Customer
Pays $16
Customer Portal
Self-service client dashboard
Customer
Pays $16
Agent
Keeps $2 Profit
- Agent keeps $2
- Pays $14 upstream
Partner
Receives $14
- Partner keeps $2
- Pays $12 upstream
Senior Partner
Receives $12
- Senior Partner keeps $2
- Pays $10 upstream
Branch
Receives $10 (Base)
- Branch keeps $1 profit (if configured)
BASE PRICE
$10
Senior Partner PROFIT
+$2
Partner PROFIT
+$2
Agent PROFIT
+$2
Cutomer PAYS
+$16
All calculations and profit distributions are fully automated by Alt Radius — no manual bookkeeping required
Powerful REST API for Total Automation
Built on Laravel — integrate Alt Radius with your apps, automate subscriber activation, collect payments,
migrate data, and build custom workflows with 35+ API endpoints
Top API Endpoints
View all 35+ endpoints in full documentation
What you can build with our API:
// Request Headers
Authorization: Bearer your_api_token
Content-Type: application/json
// Request Body
{
"customer_id": 142,
"package_id": 5,
"payment_amount": 15.00,
"payment_method": 1,
"cut_customer_balance": 1
}
{
"success": true,
"message": "Subscriber activated",
"invoice_id": 1087,
"expiry": "2026-05-02 23:59:59"
}
Request Parameters
| Parameter | Type | Description |
|---|---|---|
| customer_id | integer required | Customer to activate |
| package_id | integer | Package to assign |
| payment_amount | decimal | Payment to add to balance |
| payment_method | integer | 1=Cash, 2=Bank, 3=Online |
| cut_customer_balance | integer | 1 = pay from balance |
Your Data is Protected and Backed Up
Every backup is compressed and encrypted using AES-256 Data Service (Amazon
S3 compatible) — fully automated, zero downtime
AWS Backup Status
9 Backup(s) Found
Next backup in ~20 hours — runs automatically every day at 4:00 AM
Encrypted & Secure
Every backup is compressed and stored on Amazon Web Services (AWS) with enterprise-grade encryption. Your data never leaves a secure environment.
Fully Automated, Every Day
No manual work needed. Our system takes a full database snapshot every 24 hours — silently, reliably, without any impact on your server performance.
Restore in Under 1 Hour
Server crashed? Hardware destroyed? No problem. We restore your entire system from the latest backup — your subscribers, invoices, and configurations — back online within 60 minutes.
Weekly Backup Server
For critical operations, we maintain a standby server with your latest data. If your main server goes down, the backup server is ready to take over immediately — zero data loss.
Your Data, Your Control
If you ever decide to leave, we will permanently delete all your backups from our servers upon request. You can also opt out of automatic backups at any time — no questions asked. Your data belongs to you, and only you.
Our Team Handles Everything
You don't touch a single command. Our expert team manages backups, monitors storage, and handles full restoration — so you never lose a single subscriber record.
We Never Share, Sell, or Expose Your Data
Your subscriber records, billing data, and business information stay strictly between you and our platform
Beware of Cracked Software & Unauthorized Copies
Pirated or cracked ISP billing software may contain hidden backdoors that silently collect and sell your subscriber data, credentials, and financial records to the black market. You won't know until it's too late. Protect your business and your customers — always use the official licensed version of Alt Radius with regular security updates and verified source code.
Includes regular security updates, verified code, and dedicated support
Affordable Pricing
Connect Altradius with your payment gateways, accounting software, and communication channels.
Starter
$19/mo
30-day free trial
- 500 Subscribers
- 10 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email Support
- Upto 5 System Reports
Basic
$39/mo
30-day free trial
- 2000 Subscribers
- 20 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email Support
- Upto 8 System Reports
- Integrated Ticketing
Standard
$64/mo
30-day free trial
- 5000 Subscribers
- 50 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email & Chat Support
- Upto 12 System Reports
- Integrated Ticketing
Professional
$129/mo
30-day free trial
- 10000 Subscribers
- 100 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email & Chat Support
- Upto 18 System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
Business
Contact Us
- 20000 Subscribers
- 200 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated CSM
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
Advanced
Contact Us
- 50000+ Users
- Unlimited NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated CSM
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
- Services on Demand
Enterprise
Contact Us
- 100K+ Users
- Unlimited NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated TAM, 1-hour SLA
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
- Services on Demand
Starter
$39/mo
- 500 Subscribers
- 10 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email Support
- Upto 5 System Reports
Basic
$64/mo
- 2000 Subscribers
- 20 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email Support
- Upto 8 System Reports
- Integrated Ticketing
Standard
$199/mo
- 5000 Subscribers
- 50 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email & Chat Support
- Upto 12 System Reports
- Integrated Ticketing
Professional
$389/mo
- 10000 Subscribers
- 100 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Email & Chat Support
- Upto 18 System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
Business
$649/mo
- 20000 Subscribers
- 100 NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated CSM
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
Advanced
Contact Us
- 50000+ Users
- Unlimited NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated CSM
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
- Services on Demand
Enterprise
Contact Us
- 100K+ Users
- Unlimited NAS/Routers
- SMS & Email Notifications
- Automated Backups
- Dedicated TAM, 1-hour SLA
- 20+ System Reports
- Integrated Ticketing
- AI Chatbot
- API Integrations
- Services on Demand
Frequently Asked Questions
Connect Altradius with your payment gateways, accounting software, and communication channels.
What Are The Minimum Server Requirements?
The minimum criteria for installing ALT Radius to System is
- Ubuntu 24.04 LTS (64 bits)
- 4 GB RAM (8 GB recommended for production)
- 2+ CPU cores (4+ recommended)
- 50 GB SSD (100 GB+ recommended)
- Static IP address or domain name
- Root/sudo access
How Does The Senior Partner System Work?
ALT Radius supports a multilevel Senior Partners system. Each level person gets their own login panel with dedicated access only. Cash flow is automatically calculated and distributed.
Does It Support Multi-ISP And Multi-Branch?
ISPs can create unlimited ISPs and unlimited branches of each single ISP.
Is The Free Trial Available?
How Do I Install Alt Radius?
The process is easy to install; get yourself signed up with our website and have access to licenses. Run the command available on the ALT Radius website on your server, or our support team is available to guide you.
Which Payment Gateways Are Supported?
We support all payment gateways like bank transfer, PayPal etc. Subscribers can pay through a self-service portal.
Which Routers Are Supported?
All famous brands' routers are compatible with ALT Radius. ISPs don't need to define tariff plans for different vendor routers.
Do You Have An API For Integration?
Yes, our ISP CRM lets you automate customer activation, collect payments and send notification alerts with third-party integration.
Do Expired Subscribers Get Auto-Disconnected?
Yes, our isp crm automatically disconnects expired customers by sending CoA requests to routers.
Can I Add My Company Logo And Branding?
Yes, ALT Radius lets you brand your company with your company logo and favicon. Your customer will see your logo on the login page.
Can I Use It On A Mini PC, Laptop, Or Desktop?
Yes, you can install it on any hardware or server with simple installing Ubuntu 24.04. For working with heavy real customers, we recommend dedicated servers for reliable uptime and remote access.
What Happens If My Server Crashes?
Your data is safe with us. In case your system crashes, our team can recover it.
Is an Internet Connection Required On The Server?
Yes, stable internet connections are required to properly function, including payment gateways and sending notifications.
How Do I Get Support?
Our support team is available to solve any software-related issues. You can write a message in the "contact us" section or have a live conversation.
Is any of my business data stored by ALT Radius?
Can I Request Custom Feature Development?
Our upgrade plans have more features and future updates. Contact us for more information.
Can I Upgrade My Plan Later?
Yes, you can test with a basic plan and update it later by paying an extra amount with the current plan pricing. No need to pay the full payment amount again.
Do You Provide Database Or File Access?
We don't provide direct access to our database, but if your system crashes, we will let you restore it.
Is ALT Radius A Monthly Or One-Time Payment?
What If I Want To Cancel My Subscription?
You can cancel anytime, you will use the software till your billing period. We also delete your backup data to remain company's personal data safe.
Do You Provide A Refund?
We offer a 30-day free trial to evaluate our software. Further, in case of buying, within 7 days, you can claim a refund. If our company is paid but has never installed the software, it is eligible for 100% refund.
