Attentions

Applies to all editions

Where to find it: Sidebar → Finance → Attention.

Attention is a to-do queue, not a report: it lists "Receivables, settlements, tax, and reconciliation items that need action." Items are grouped into three sections, each with a count in the toolbar:

Group Meaning
Needs Attention Problems , money the branch is owed or must claw back. Handle these first.
Ready To Do Routine actions that are ready to execute (payouts, tax remittance).
FYI Informational updates; no action required.

Operator guide

Where to find it: Sidebar → Finance → Attention.

Attention is a to-do queue, not a report: it lists "Receivables, settlements, tax, and reconciliation items that need action." Items are grouped into three sections, each with a count in the toolbar:

Group Meaning
Needs Attention Problems , money the branch is owed or must claw back. Handle these first.
Ready To Do Routine actions that are ready to execute (payouts, tax remittance).
FYI Informational updates; no action required.

A Comfortable / Compact toggle switches between full cards (title + explanation) and one-line titles. When nothing needs action the page shows All clear , "No finance queue items need action right now."

Overdue invoice list used to review finance items that need attention

What lands in the queue, and how to clear it

Item Group What it means How to clear it
N partner receivables are overdue Needs Attention Partners owe the branch money past its due date. The card shows the total owed. View receivables → collect or write off on the Partner Receivables ledger.
N commissions need to be clawed back Needs Attention Commissions already paid to partners must be reversed (for example after a plan downgrade or a reversed payment). Review settlements → recover each clawback on the Partner Settlements ledger.
N partner-owned customer invoices are 60+ days overdue Needs Attention Customer invoices whose collection belongs to a partner have been outstanding for over 60 days. No button , chase the owning partner and consider a service review. Clears when the invoices are paid or written off.
N partner payouts are pending Ready To Do Earned partner commissions are waiting to be paid out. Shows total payable and how many partners. Open settlements → run the payout from the Partner Settlements ledger.
Tax remittance balance: [amount] Ready To Do Tax collected from customers that has not yet been remitted to the tax authority. Open tax ledger → record the remittance once paid.
N partner payouts settled this week FYI Confirmation of payouts completed since the start of the week. Nothing , informational. View history shows the settled list.

Each item only appears to users whose role can view the underlying ledger, and every card's button deep-links to the exact Branch Ledger page where the action is performed. An Open full ledgers strip at the bottom links to Branch-Funded Reserve, Partner Receivables, Partner Settlements, Tax Liability, and Reconciliation (see the Branch Ledger documentation).