Super Admin Setting

Applies to all editions

The Super Admin is the top-level operator account that sets up the whole environment. From here you create the Internet Service Providers (ISPs) and the branches that run underneath them, and you manage system-wide settings that every branch inherits. Ordinary day-to-day work (customers, billing, tickets) happens inside a branch as an Admin — the Super Admin sits above the branches and owns the platform structure.

Your Super Admin profile is the account you sign in with. This page covers editing that profile, changing your picture and password, and reading the overview shown on your profile home.

Where to find it: Super Admin sidebar → Profile.

Edit the Super Admin profile details

Edit your Super Admin profile

Open Profile, then click Edit in the top-right action bar. The details switch into an editable form. Change what you need and click Save; click Cancel to discard your changes.

Field What it does Notes
Full Name Your name as shown across the system. Required.
Email Address The address you sign in with and where account notifications are sent. Required. Must be a valid email.
Identity Type The kind of identification document you are recording (e.g. National ID, Passport). Required. Chosen from a dropdown.
Identity Document Number The number printed on that identity document. Required.
Phone Number Your contact number. Pick the country from the flag dropdown (defaults to Pakistan) and type the number in local format; for a foreign number start with + and the flag switches automatically. The system stores a canonical international (E.164) form so the number works for messaging and duplicate checks regardless of how you type it.
Address Your physical address. Optional.
Zip Code Your postal / ZIP code. Optional.
Date of Birth Your date of birth. Optional. Date picker.

Change your profile picture

On the profile home (not in edit mode), click the profile image. Choose a picture from your computer; a cropping tool opens so you can frame the image before it is saved. Once you confirm the crop, the new picture is uploaded and shown immediately.

Change the Super Admin password from the protected password form

Change your password

There are two ways to reach the password form:

  1. From the profile home, click Change Password in the top-right action bar.
  2. Navigate to Change Password from the profile menu.

Fill in all three fields and click Save.

Field What it does Notes
Current Password Confirms it is really you before the change is allowed. Required. If it is wrong, the change is refused.
New Password The password you want to use from now on. Required. Minimum 8 characters. Must be different from your current password.
Confirm New Password Re-type the new password to prevent typos. Required. Must match the New Password exactly.

Super Admin profile summary with ISP, branch, customer and subscriber information

What your profile home shows

When you open Profile (view mode) you see your identity card on the left and a Subscribers overview that rolls up subscriber counts across every ISP and branch you operate:

Tile Meaning
Total All subscriber services in the system.
Active Services currently active and billable.
Pending Services created but not yet activated.
Expired Services whose billing period has lapsed.
Blocked Services that have been blocked.

Below the overview, the Profile Details card lists your saved information (name, email, identity, phone, address, zip, date of birth) in read-only form until you click Edit.

ISP, branch, and customer/router totals — with usage against your licensed limits — live on the License page rather than the profile. See Superadmin Operations → License.

Switching the theme (light / dark)

AltRadius ships light and dark themes. The theme toggle lives in the top bar of the Super Admin layout, not on the profile page — click it any time to switch. Light is the default.