Partner Receivable
Applies to all editions
This tab tracks money partners owe the branch for wallet credit that was issued on credit , that is, before they paid for it. A receivable is created when you top up a partner wallet using the Issue on credit funding type; its due date is calculated from the partner's agreed terms.
Three KPI tiles summarise: Active receivable (total owed, current plus overdue), Overdue (the subset past its due date), and Written off (bad debt marked uncollectable).
The table lists each receivable with its issued and due dates, partner, status, issued/settled/ written-off amounts, the outstanding balance, and who issued it.
Operator guide
This tab tracks money partners owe the branch for wallet credit that was issued on credit , that is, before they paid for it. A receivable is created when you top up a partner wallet using the Issue on credit funding type; its due date is calculated from the partner's agreed terms.
Three KPI tiles summarise: Active receivable (total owed, current plus overdue), Overdue (the subset past its due date), and Written off (bad debt marked uncollectable).
The table lists each receivable with its issued and due dates, partner, status, issued/settled/ written-off amounts, the outstanding balance, and who issued it.
Statuses
| Status | Meaning |
|---|---|
| Current | Active, not yet due. |
| Overdue | Active, past its due date. |
| Settled | The partner has paid it off in full. |
| Written off | The branch marked it uncollectable (partial write-offs are allowed). |
| Reversed | The on-credit issuance was cancelled within the reversal window. |
Credit policy (limit, terms, hold status)
Before a partner can receive credit on-credit, set their policy with Set Credit Limit:
| Field | What it does |
|---|---|
| Credit limit | The maximum on-credit exposure. Zero or blank blocks "Issue on credit" entirely. |
| Terms (days) | Days from issuance until the receivable is due. |
| Credit hold status | Active allows on-credit; Hold / Suspended / Blacklist block new on-credit issuance but still allow cash top-ups. |
Raising a limit or lifting a hold allows future on-credit issuance; lowering a limit or placing a hold stops new on-credit but leaves existing receivables in place.
Write off
Marks part or all of a receivable as uncollectable. You enter an amount (defaults to the outstanding balance; partial write-offs allowed), a reason, and optional notes. The outstanding drops; once written-off plus settled reaches the issued amount, the status becomes Written off. Writing off does not claw back wallet credit the partner has already spent , it only forgives the debt.
Reverse (24-hour window)
Cancels an on-credit issuance made by mistake. It is deliberately strict: it works only when the receivable is Current or Overdue, was created less than 24 hours ago, and has had no payments against it, no write-offs, and the wallet credit it issued has not been spent. Reversing does not claw back consumed credit , it simply voids an untouched, recent mistake. Once any of those conditions is broken, use Write off (or collect) instead.