Credit Notes

A credit note is a financial document issued by a partner to a customer to cancel part of an invoice. It is commonly used when the current activated tariff plan is cancelled, and a new plan service is activated. The remaining amount from the previous plan is sent to the credit notes.

The amount is sent to the customer's wallet from a senior partner, partner, or agent whose customer is this. An ISP creates a wallet for each customer.

Filter by Status

The credit Notes can be in the state of issued or fully used.

Issued: It means credit notes have been issued, but the customer has not used them

Fully used: credit notes, customers have used these notes fully

Filter by Wallet type

The credit notes can be filtered by wallet type, either prepaid or postpaid.